Wednesday, June 6, 2012

Suppliers Review: Berjaya Manila Hotel (Hotel Accomodation)


Hotel Accomodation: Berjaya Manila Hotel ó (1 star)
Rates: P12,000

This hotel almost ruined our wedding preps and ruined our first day as husband and wife.  Sigh! Let me just re-post what hubby’s sister in law posted on her FB wall.

If you want to experience great DISAPPOINTMENTS, check in at Berjaya Hotel. 1) they told us we can check out at 2pm upon check-in but asked us to leave at 1230pm because they are fully booked. We were even willing to pay for an extension just so the groom will not be displaced since the wedding is not until 4pm. 2) We got stuck in the elevator and the emergency call/ringer was not working. The cctv, we also do not know. If my husband did not bang the door so hard and we did not shout for our lives nobody will know soon enough. When the elevator opened all we heard was "sira ang elevator lipat na lang kayo sa kabila". What!? they knew about it but still let people take that lift?!? 3) we found out yesterday that the bride & groom got locked inside their suite. And the hotel had the nerve to be angry because they locked the main door. Uh security?! Call was made at 6am but the staff said they can't do anything until 8am. WTF! --- with all these, not even a single apology was extended by the hotel management. As if nothing happened. NOT RECOMMENDED!

My husband trying to open the door. 

After they broke the door knob just so we could go out. WHAT if there was a fire?! 




5 comments:

  1. What kind of service was that? The nerve!!! and they didn't even apologize..

    Thanks for letting us know sis..

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    Replies
    1. true sis! panira talaga sila. that would be the first and last na pupunta kami dun. ever! sayang because the hotel itself is nice talaga, but their service s**ks big time!

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  2. awful customer service and shoddy facilities?! word needs to get out about this. thanks for sharing.

    ReplyDelete
    Replies
    1. most inconsiderate hotel, ever! i couldn't imagine that they do not have the heart to let my groom (now my hubby) stay in the hotel a little bit longer for the sake of wedding preps. kahit man lang sana 30 minutes, but NO!

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    2. good thing they have a relative too who stayed in the hotel and that's where they stayed few hours before thew edding.

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